Your privacy matters to us. This Privacy Policy explains exactly what personal data gn168 collects, how it is used, who it is shared with, and the rights available to you as a Member based in Indonesia.
Last updated: January 2026gn168 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every individual who accesses or registers on the gn168 website at https://gn168.pro. This Privacy Policy ("Policy") sets out our practices with respect to the collection, use, storage, sharing, and deletion of personal data in connection with your use of the Platform.
This Policy applies to all current and former Members of gn168, to visitors who browse the Platform without registering, and to any individual who contacts gn168 through our support channels. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with gn168.
By registering an Account or continuing to use the Platform after the date of any revision to this Policy, you acknowledge that you have read and understood its contents. If you do not agree with any part of this Policy, you should discontinue your use of the Platform and contact us to arrange Account closure.
For the purposes of this Policy, gn168 acts as the data controller — the entity that determines the purposes and means of processing your personal data. gn168 operates under an international gaming licence and maintains its primary data operations on secured servers with access controls and encryption in place.
If you have any questions about how gn168 processes your personal data, or wish to exercise any of your rights described in Section 10, you may contact our dedicated Data Protection team using the details set out in Section 14 of this Policy. All data-related enquiries are handled within five business days of receipt.
gn168 collects the categories of personal data described in the table below. We collect only what is necessary for the specific purposes outlined in Section 5 and do not seek to collect more data than is reasonably required to operate the Platform safely and compliantly.
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, KTP / Passport number, photograph on identity document | Mandatory (KYC) |
| Contact Data | Email address, Indonesian mobile phone number, WhatsApp number, residential address in Indonesia | Mandatory |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet account (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, IDR Wallet balance | Mandatory |
| Gaming Activity Data | Bets placed, games played, session durations, win/loss records, bonus usage history, sportsbook market selections | Mandatory |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Automatic |
| Usage Data | Pages visited, features accessed, click-path data, session start and end times, referral source | Automatic |
| Communications Data | Live chat transcripts, WhatsApp message content, email correspondence, support ticket history | When you contact us |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, session reminder preferences, reality-check configurations | When you set limits |
gn168 collects personal data through the following means:
gn168 processes your personal data only for the specific, legitimate purposes listed below. For each purpose, we identify the legal basis on which we rely to process the data lawfully.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Contractual necessity |
| KYC identity verification | Identity, Financial | Legal obligation / Contractual necessity |
| Processing deposits and withdrawals in IDR | Financial | Contractual necessity |
| Delivering casino and sportsbook services | Gaming Activity, Technical | Contractual necessity |
| Fraud prevention, AML monitoring, and security | Identity, Financial, Technical, Usage | Legitimate interest / Legal obligation |
| Responsible gaming monitoring and enforcement | Gaming Activity, Responsible Gaming | Legal obligation / Legitimate interest |
| Customer support and dispute resolution | Communications, Gaming Activity | Contractual necessity / Legitimate interest |
| Bonus and promotion administration | Identity, Gaming Activity, Financial | Contractual necessity |
| Platform analytics and performance improvement | Technical, Usage | Legitimate interest |
| Sending transactional notifications (deposit confirmed, withdrawal processed, KYC approved) | Contact | Contractual necessity |
| Sending promotional communications (with your consent) | Contact, Gaming Activity | Consent (opt-in) |
gn168 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Automated risk-scoring models used in fraud and AML monitoring are always reviewed by a member of the compliance team before any action is taken against a Member Account.
gn168 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data is shared only in the limited circumstances described below, and always subject to appropriate data-processing agreements or legal requirements.
gn168 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to any overriding legal obligations that require us to retain data for a longer minimum period.
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC documents | 5 years after Account closure | AML / compliance obligation |
| Financial transaction records | 5 years after Account closure | AML / financial audit obligation |
| Gaming activity logs | 3 years after Account closure | Dispute resolution / regulatory audit |
| Support communications | 2 years after last interaction | Dispute resolution / quality assurance |
| Technical & usage data (logs) | 13 months from collection | Fraud detection / analytics |
| Cookie data (analytics) | 13 months from placement | Platform performance analysis |
| Marketing consent records | Until consent withdrawn + 2 years | Proof of lawful marketing |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes without identifying any individual Member.
gn168 implements a layered security architecture designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include but are not limited to the following:
gn168 uses cookies and similar tracking technologies (including web beacons and local storage) to operate the Platform, remember your preferences, detect fraud, and analyse how the Platform is used. The following categories of cookies are deployed on the gn168 Platform:
gn168 does not deploy third-party advertising cookies or allow advertising networks to set cookies on the gn168 Platform. Your browsing history on gn168 is not shared with ad-tech platforms, data brokers, or any other commercial entity for targeting purposes.
You may control cookie settings through your browser's privacy controls. Note that disabling functional or analytics cookies may affect the performance and convenience of certain Platform features but will not prevent you from accessing your Account or placing bets.
As a Member of gn168 whose personal data we process, you are entitled to exercise the following rights at any time by contacting our Data Protection team at [email protected]. We will respond to all valid requests within five business days and will complete the request (or provide a reasoned explanation for any limitation) within 30 days.
The gn168 Platform is strictly intended for individuals who are aged 21 years or older. gn168 does not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step in the KYC process, and Accounts cannot proceed to active status without documentary confirmation that the Member meets the minimum age requirement.
If gn168 becomes aware — through KYC review, support communication, or any other means — that personal data has been collected from an individual under the age of 21, that Account will be immediately suspended, all funds returned to the source payment method (less any losses already incurred), and all associated personal data deleted from our systems without undue delay.
If you are a parent or guardian and believe that a minor in your care has registered an Account on gn168 without your knowledge, please contact us immediately at [email protected] or via WhatsApp at +62 812 0000 1680 with the subject line "Minor Account — Urgent". We will investigate and act on the report within one business day.
As an internationally licensed online gaming operator, gn168 engages service providers whose infrastructure may be located outside Indonesia. When personal data is transferred to, or accessed from, a jurisdiction outside the country in which you reside, gn168 implements the following safeguards to ensure that your data remains protected to a standard equivalent to this Policy:
gn168 reviews this Privacy Policy at least annually and whenever there is a material change in the way we process personal data, a change in applicable law, or a significant change in our service offering. When material changes are made, we will:
Minor editorial corrections — such as fixing typographical errors or improving clarity without changing the substance of how data is processed — do not constitute material changes and will not trigger a notification, though the "Last updated" date will still be revised. We encourage all Members to review this page periodically to remain informed of our current privacy practices.
For all privacy-related enquiries, data subject access requests, requests to exercise any right described in Section 10, or to report a concern about how your personal data has been handled, please contact the gn168 Data Protection team through any of the channels below:
Our target response time for all privacy-related communications is one business day for initial acknowledgement and up to 30 calendar days for full resolution. If we require additional time to complete a complex request, we will notify you within the initial 30-day window and provide a revised completion date.
Data Protection Commitments
Beyond the legal obligations set out in this Policy, gn168 makes the following practical privacy commitments to every Member on the Platform.
gn168 has never sold Member personal data to any third party and commits never to do so. Your gaming history, contact details, and financial information are used exclusively to operate your Account and deliver the Platform.
All sensitive data stored in gn168 databases — including KTP copies, passport scans, and bank account details — is encrypted at rest using AES-256, the same standard used by international financial institutions.
Identity documents are processed by our contracted KYC partner under a binding data-processing agreement. Your documents are used solely to verify your age and identity — never for profiling, credit scoring, or marketing.
gn168 does not allow advertising networks or data brokers to place cookies on the Platform. Your browsing activity on gn168 is never shared with ad-tech companies for retargeting or audience profiling purposes.
gn168 publishes exact retention periods for every category of personal data in this Policy. When the retention window expires, data is securely deleted or irreversibly anonymised — we do not hold data indefinitely as a precaution.
Access, correct, export, or delete your data at any time by contacting our team at [email protected]. All valid data rights requests are acknowledged within one business day and completed within 30 calendar days.
Your data is protected. Your privacy is respected. Now explore Indonesia's most complete online gaming platform — slots, live casino, sportsbook, and more, all in IDR with instant local payments.
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